FAQ

Frequently Asked Questions

Answers about shipping, materials, personalization, returns, and more.

Shipping · Materials & Install · Personalization · Orders & Returns · Gifting & Bulk · Care · Other

Shipping

When will my order ship?

Most orders ship within 3-5 business days. You’ll receive tracking by email when your package leaves our studio.

How long does delivery take?

U.S. delivery typically takes 2–5 business days after dispatch. Rural areas or carrier delays may add time.

Do you offer expedited or rush orders?

Yes—contact us before ordering with your deadline and we’ll confirm rush options and any additional charges.

Do you ship internationally?

We currently ship within the United States. For international requests, please contact us.

Materials & Install

What surfaces work best?

Smooth, clean, painted walls are ideal. Avoid heavy texture, brick, raw wood, and surfaces treated with stain-resistant paints.

Will it damage my walls?

Our low-tack adhesive is designed to remove cleanly on most suitable surfaces. Always test a small area first and avoid fresh paint for 30 days.

Are colors true to photos?

We use archival inks for rich, lasting color, though minor variations can occur due to screen settings and ambient light.

Personalization

Can I request a specific verse or translation?

Yes—KJV, NIV, ESV and more where licensing allows. Share your verse and preferred size on our Contact page.

Do you offer custom sizes?

In many cases, yes. Provide wall measurements and we’ll confirm what’s possible and the price.

Orders & Returns

What is your return/exchange policy?

Returns accepted within 30 days in original condition. Custom/personalized items are final sale. Start a return via our Contact page.

My item arrived damaged—what should I do?

Save the packaging and contact us within 7 days with clear photos. We’ll send a replacement or refund according to our policy.

Can I change or cancel my order?

We start production quickly. If you need to change or cancel, contact us within 12 hours. After that, we’ll do our best but can’t guarantee changes.

Gifting & Bulk

Can you include a gift note or gift receipt?

Absolutely—leave your message at checkout and we’ll include a gift note (prices hidden).

Do you offer bulk or church discounts?

Yes—quantity discounts start at 10+ items. Share your list and timeline via our Contact page.

Care

How do I clean and care for the art?

Dust gently with a soft, dry cloth. Avoid water, solvents, or harsh cleaners.

How long will it last?

We use quality materials and archival inks designed for long-lasting color under normal indoor lighting.

Other

Where are your items made?

Everything is handmade by our family-owned studio in Vero Beach, Florida, USA.

How can I contact you?

The fastest way is our Contact page. We typically reply within 1 business day.